Sofona Sofona Sofona Sofona Sofona Sofona
Odessa
Krakow
info@sofona.com +380 730 255 730
St. Recordnaya, 40B, Ukraine 65049
krakow@sofona.com +48 791 023 200
Sliczna 34а, Poland 31-444
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Our Services

Website support, remote support

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Technical site support - this is a set of measures, the purpose of which is to maintain trouble-free operation pages and work of absolutely all of its systems
Website technical support lies in the correct construction the work of your site, from the functioning of servers and ending with the addition of new pages.
Benefits of working with us
  • A permanent specialist is assigned to your resource, who will advise and solve technical problems
  • The cost of maintaining the site per month is cheaper than hiring an employee
  • Constant monitoring allows you too avoid risks during SEO optimization
  • A wide staff of qualified employees - no matter what the problem arises, we will help you solve it
  • Prompt elimination of errors and malfunctions during working hours (solution critical problems are implemented in non-working)
  • We have more than 12 years of experience in the development and maintenance of websites
Do you want to order a quality technical support for sites? Call us!
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Sofona
What can we do for you?
  • We change the site content
    to suit your tasks and needs. Average lead time tasks - 25 minutes. Up-to-date and timely posted information is the key to the success of any project!
  • Design development
    Create a banner or website page - no problem, our designers will be happy to translate your ideas and needs into reality. And the designers will make the site pages as convenient as possible and understandable for visitors.
  • Help of a copywriter
    in the preparation of materials for the site. Our copywriters know how to write an article about maintenance of special equipment, fill it with the necessary key words to help the site advance in search and at the same time sell a couple of three Chinese loaders. and understandable for visitors.
  • Site functionality
    Working with the site functionality - simplify, modify, implement or develop cool software module, all this is implemented by professional web programmers and becomes your competitive advantage.
  • Letter template
    Do you need to send SMS or E-mail? We will help you prepare a letter template for mailing, we will determine the optimal service based on your tasks, we will collect all the necessary statistics on mailing results.
  • We monitor the performance
    promptly fix the "crashes" of the site. We will find out about stopping the work of our clients' sites in 5 minutes!
  • Put in order the program code
    We will put in order the program code of the site according to the requirements of search engines and common sense. We bring it to its proper form after very experienced and competent programmers. There is an experience when, having corrected a couple of errors in the site code, you can safely count to improve positions in search engine results!
  • We increase the site speed
    Average load time for our clients' websites - 0.65 seconds. For a profitable site, every extra second is tens or hundreds of thousands of rubles.
What does the price for technical support of the site depend on?
  1. Time, during which is provided site performance
  2. Response time to appeal
  3. Timely response to virus attacks and crashes
  4. Diversified work to modernize the site
Negative consequences of lack of technical support for your website
  1. Site work
    You do not know if your site is working stably while you are visiting it
  2. Site archives
    You don't have time to back up your site to store your data
  3. Update
    You do not know how to update the site, or you rarely do it
  4. Optimization
    Website performance is weak, loading speed is low, layout code errors
  5. Viruses
    The site is attacked by viruses, competitors are introducing malicious code
  6. Old content
    The site contains old articles and photos. It is losing popularity
  7. Website improvement
    You are constantly looking for a specialist in installing plugins, modules and writing code
  8. Hosting settings
    Difficulties in setting up hosting when launching, or transferring a site
Many resource owners once again underestimate the importance of technical support
simply because they do not understand their responsibilities and situations in which they may be needed. Unfortunately, the Internet is a huge system, parts of which can malfunction. Whether it's a problem with a server, hosting, or even viruses - they are all solvable by specialists. And if you do not have such a staff, it is not necessary to hire personnel for this - you can conclude an agreement with a suitable company and remain under the reliable supervision of experienced IT specialists..
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Hosting
As practice shows, website support services have two big advantages
  1. You don't waste precious time
    looking for the cause and solving the problem. If you find that your resource is not working correctly, you accidentally deleted content, code, or simply decided to move to another domain - you just need to contact us and we will promptly provide technical support for the site.
  2. Site maintenance is carried out by a specialist
    Often in companies, the responsibility for the operability of a web resource is assigned to a full-time system administrator, or even to a sales manager. As a result, a whole section with products or links on pages (at best) may disappear on the site. We will be able to return everything to its place and give recommendations so that this does not happen in the future. We strongly recommend that you contact specialists for technical support of the site.
The cost of complex service and resource support
When to order the service?
Site support is needed even at the stage of resource creation. Searching for and concluding an agreement with a suitable hosting and domain is the foundation for the stable functioning of a future project. We initially recommend that customers order website support - this way, it will be possible to avoid unforeseen problems in the operation of the resource, prevent the activities of scammers, the spread of the virus and a drop in the rating and trust in the project.
This service will be needed both for newly created projects and those who came for SEO promotion. You can be in Kiev, Kharkov, Odessa - any other city of Ukraine, and you will always have the opportunity to contact online or call the manager and remotely resolve all technical support issues.
The cost of complex service and resource support
The cost of maintaining an Internet resource depends on quite objective and clear factors. First of all, the amount of work.
Often the cost of work is influenced by the professionalism of webmasters.
There is no need to give preference to unfamiliar companies that offer very affordable prices, because the quality of the website and the number of potential customers depends on this.
Order support
Design / Development
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